Our Knowledge
Brains Trust - as a specialist consultancy our senior consultants can and do share in the solution generating approach, hence a client will see a solution that has had 100 years of experience (that’s real experience too) put up against it. How many other consultancies do that? This adds very little to the cost, as the sketching out of a solution against a set of requirements is not usually laborious, while the refining, verifying and costing takes the most time.
Real World Experience – our consultants are not time servers. They have had successes made some mistakes and learned actively from both, always seeking new ways and methods to improve a solution.
‘What you see is what you get’ – we employ no salesmen, have no “B” team. One of the senior consultants who initially present to you will be acting as your focal point, managing your extended team of our consultants effectively to ensure the right mix of skills is brought to bear, throughout the engagement. He will “own” the solution and will have led the debate over the solution approach.
Talking Your Language – communication is paramount in IT, and is one of the areas where terminology usage differs greatly between and within organisations. All our consultants have experienced the pain caused by not communicating effectively, and have built their skills up to the point where they are equally comfortable talking directly to the board, or to a technician in the infrastructure shop. We have a strong “No Bull…” credo, if we don’t know something we tell you… and then find out.
Context Aware – we have real knowledge and experience of all the disciplines of IT; our consultants have been members of and managed IT Strategy and Architecture, Application Development, Infrastructure, Operations, Service Delivery and Service Desk functions. We have the capability to ensure that the impact and ramifications of any potential solution on all the component functions is fully understood, worked through and appropriately mitigated. Most importantly, we are all keenly aware of the impact our solutions can have on the business, and work hard to explain and manage any impact.